Terms and Conditions for Pressure Washing Services in East Ham
Welcome to our comprehensive Terms and Conditions for pressure washing services in East Ham. By engaging our services, you agree to abide by the following terms to ensure a smooth and satisfactory experience for both parties.
Scope of Services
Our pressure washing services encompass a wide range of exterior cleaning solutions, including but not limited to:
- Building exteriors
- Driveways and sidewalks
- Decks and patios
- Fences
- Roof cleaning
We utilize industry-standard equipment and eco-friendly cleaning agents to deliver effective and safe results.
Booking and Scheduling
To schedule a service, customers must provide accurate information regarding the location and specific areas to be cleaned. We strive to accommodate preferred dates and times, but availability may vary based on demand and weather conditions. A confirmation will be sent upon successful booking.
Cancellation Policy
If you need to cancel or reschedule a service, please notify us at least 48 hours in advance. Cancellations made within 48 hours of the scheduled service may incur a cancellation fee.
Pricing and Payment
Our pricing is determined based on the size of the area to be cleaned, the level of dirt or grime, and any additional services requested. An estimate will be provided prior to commencing work.
Payment terms are as follows:
- Payment is due upon completion of the service.
- We accept cash, credit cards, and bank transfers.
- Invoices will be issued for all services rendered.
Additional Fees
Any additional services requested outside the original scope may incur extra charges. These will be discussed and agreed upon before proceeding.
Liability and Insurance
We carry comprehensive liability insurance to cover any accidental damages that may occur during the provision of our services. However, we are not responsible for pre-existing damages or issues not related to our work.
Customers are responsible for informing us of any fragile or delicate surfaces that require special attention.
Damage Policy
In the unlikely event of damage caused by our services, please notify us immediately. We will assess the situation and determine appropriate compensation or repairs.
Warranty and Guarantees
We stand by the quality of our work and offer a satisfaction guarantee. If you are not entirely satisfied with the results, please contact us within 30 days for a follow-up service.
Limitations of Warranty
The warranty does not cover:
- Damage caused by natural wear and tear
- Issues arising from pre-existing conditions
- Damage resulting from misuse or neglect after the service
Customer Responsibilities
To ensure the effectiveness and safety of our services, customers are expected to:
- Remove any valuable or fragile items from the areas to be cleaned
- Inform us of any specific concerns or areas requiring special attention
- Ensure that access to the property is available on the scheduled service date
Access to Property
Customers must provide necessary access permissions. Failure to do so may result in delays or the inability to complete the service as scheduled.
Health and Safety
We adhere to strict health and safety guidelines to protect both our team and customers. This includes the use of personal protective equipment (PPE) and safe handling of cleaning agents.
Customers are advised to secure pets and inform us of any hazardous materials present on the property.
Environmental Considerations
Our cleaning agents are eco-friendly and biodegradable, minimizing environmental impact. We comply with all local regulations regarding wastewater disposal and chemical usage.
Termination of Services
Either party may terminate the service agreement under the following conditions:
- Breach of terms and conditions
- Non-payment of agreed fees
- Unsafe working conditions
Termination must be communicated in writing, and any outstanding obligations will be settled accordingly.
Force Majeure
We are not liable for delays or failures to perform services due to events beyond our control, including but not limited to natural disasters, extreme weather conditions, or governmental restrictions.
Intellectual Property
All materials, including images and content provided during the service, remain the property of their respective owners. We do not claim ownership over customer property or intellectual materials.
Privacy Policy
Your privacy is important to us. Any personal information collected during the booking and service process is handled in accordance with our privacy policy. We do not share your information with third parties without your consent.
Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the services provided will be subject to the exclusive jurisdiction of the courts in East Ham.
Amendments
We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on our website and will take effect immediately upon posting.
Acceptance of Terms
By engaging our pressure washing services in East Ham, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing our services. We are committed to delivering exceptional results and ensuring your satisfaction.